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Mailing address

A street address for your mail.

Use the Zenith office to receive letters and parcels, or as a virtual mailing address when you would rather your home address stayed off public records, invoices and websites.

How it reads

Your name or company
Mailbox (your number)
12230 106 Avenue
Edmonton, AB

Your number is given when your agreement is signed.

Three ways to use it.

Mail to the office

For the team, and for the people we work for who want something sent to us. Letters and small parcels addressed to a named person at our office are received, logged and passed on to them.

A virtual mailing address

Keep your home address off public records, invoices and websites. Use ours, with a mailbox number that is yours alone, and we deal with what arrives: hold it, photograph the envelope, open and scan it, or send it on to wherever you live.

The principal's own address

The brokerage's principal receives personal and business mail here too. It is the same process as everyone else's, so what we ask of you is what we do ourselves.

How it works

Four steps, in order.

  1. 01

    Tell us who you are

    Send the short form below. We reply with the agreement and what we need to see.

  2. 02

    We check your identity

    Two pieces of identification, one with a photograph, and a real home or business address for forwarding. We keep a record of having seen them, not copies of the cards.

  3. 03

    You get a mailbox number

    Yours alone, and only active once the agreement is signed. Mail arriving before then is returned to the sender.

  4. 04

    You choose what happens to each item

    Hold it for pickup, photograph the envelope, open and scan the contents, or forward it on. Standing instructions or case by case.

Ground rules

What to expect.

Handling someone else's mail is a responsibility. These are the terms every mailbox is held to, ours included.

  • Every mailbox belongs to a named person or company that has been identified. Nobody uses the address anonymously.
  • Mail is opened only when you have told us to, in writing. Otherwise it is handled by the envelope.
  • We do not accept anything that is unlawful, perishable, or a hazard, and we may return it.
  • Mail we hold is kept for a set period, then returned to the sender. Nothing is kept indefinitely.
  • The address is for receiving mail. Staff are not there to meet people, and it is not a place to attend a meeting or serve legal documents unless we have agreed that with you first.
  • The agreement can be ended by either side, and forwarding can continue for a short time afterwards so nothing goes missing.

Ask for an address

Tell us what you need.

Say whether it is for yourself or a company, roughly how much mail you expect, and whether you want it held, scanned or forwarded. Nothing is active until you have signed the agreement.

We use your details to answer this enquiry. Questions about how we handle your information go to our Privacy Officer at info@zenithcommercial.ca. See our Privacy Policy.

Common questions

Before you sign up.

What people ask before they use someone else's address.

Is this a registered office for my company?

Not by default. In Alberta a registered office is a physical address where documents can be served during business hours, so it needs someone there to receive them. If that is what you need, say so in the form and we will tell you whether we can do it for your situation.

Will it work as the address on my invoices and website?

Yes. It is a normal street address in Edmonton with a mailbox number, so letters and couriers can deliver to it. Check with anyone who must verify your address, such as a bank, that they accept a mailbox number, because some do not.

What does it cost?

We have not published a price. It depends on how much mail you expect and what you want done with it, so tell us in the form and we will give you a figure before you commit to anything.

Can you open my mail?

Only if you tell us to. By default we handle the outside of the envelope. If you want it opened and scanned, you give us that instruction and we follow it, and you can change it at any time.

What happens to junk mail and flyers?

It is recycled unless you tell us otherwise. Anything addressed to you personally is treated as your mail.

Do you handle parcels?

Small parcels, yes. Tell us what you expect so we know whether it will fit and whether anybody needs to be in to sign.

What do you do with my information?

We keep the minimum we need to run the service: who you are, where to forward, and a log of what arrived. It is used for nothing else, and you can ask for it at any time. Questions go to our Privacy Officer at info@zenithcommercial.ca.